Table of contents
:)
Welcome, Introduction, Overview
01
Iceberg Concept
02
Pre-assessment
03
Dimensions of Diversity
04
Communication Skills
05
Learning Styles
06
Generations
07
Stereotypes/1st impressions
08
Discrimination
09
LBGTQ+
10
Inclusion
11
Immigration
12
Culture
RESOURCE
Diversity case studies
LGBTQ+
What are you reading?
Stereotypes
Inclusion
How do you feel?
Communication & 5 Senses
Life Skills/ Information
Change and Transitions
Gathering Information
Entitlement
What is a Friend?
Values
Problem Solving
Planning and Problem Solving
When is Anger a Problem?
The Cycle of Anger
Generations
Interview
Generational Differences Charts
Road Trip Highlights
Introduction
Action Plan
Glossary
References
Quotes
Anger Brochure